Privacy Policy

1. Overview

1.1 This Privacy Notice applies when you visit or use our website. Further Privacy Policy statements and documents may apply offline and are available, if relevant, upon request. Our reference number for this Online Privacy policy is: 1140920.

1.2 This website is owned by SMB Pressings Ltd, whose registered office is situated at Unit 1b, Fairway, Cannock, Staffordshire, United Kingdom, WS11 0DJ.

1.3 Our company registration number is 02634385. We are the 'Data Controller' of any personal information you provide to us.

1.4 We are registered as a Data Controller with the Information Commissioners Office.

1.5 Our appointed Data Manager is Mr Philip Hill.

1.6 If you have any queries regarding this policy, you can contact our Data Manager at our address, given above, or via email at [email protected].

1.7 As a Data Controller, we comply with the UK GDPR and Data Protection Act 2018, as well as the Privacy and Electronic Communications Regulations (PECR) and the Data Act 2025. This includes ensuring that data is:

1.7.1 Fairly and lawfully processed.

1.7.2 Collected and processed for limited, legitimate purposes.

1.7.3 Adequate, relevant, and necessary.

1.7.4 Accurate and secure.

1.7.5 Kept no longer than necessary.

1.7.6 Processed in accordance with your rights.

1.7.7 Not transferred outside of the UK without safeguards.

1.8 We are committed to protecting and respecting your privacy whilst visiting our website and providing us with personal information. This privacy policy statement explains the personal data we may collect from you and how it is used.

1.9 When we engage with you using an online, third-party video conferencing application, the following will apply:

1.9.1 All participants will be given secure access details.

1.9.2 We operate in accordance with our Video Conferencing Privacy policy.

1.9.3 We as a Data Controller will restrict and control the personal data shared by participants as necessary to prevent cyber security issues.

1.9.4 Password access will be controlled by the moderator. Individual passwords will be issued where an increased risk is perceived, such as large groups or public access.

1.9.5 A full Legitimate Interest Assessment Test and Privacy Policy on Video Conferencing is held in our Offline Company Compliance Documents.

1.10 Please note that this online privacy information is a summary of our detailed internal policies which are held on our business premises. Please contact our Data Manager for further information.

1.11 We will occasionally review and update this Privacy Policy. All changes will be posted to this page.

2. Our Privacy Notice and Data Protection Policies

2.1 We are committed to protecting your personal privacy and upholding stringent security procedures for the collection, storage, use, and disclosure of your personal information, in accordance with data protection laws.

2.2 This policy explains the personal information we may gather about you, the purposes of collection, and the limited categories of people to whom we may disclose it.

3. Data Collection and Use

3.1 We will only collect personal information that you choose to provide, for example if you contact us with an enquiry or request further information.

3.2 When providing data about another person or company, you are required to check that the relevant party consents to the sharing of their information and that you have the authority to do so.

3.3 We may process data about you from various sources and use it to contact you only if it is in our Legitimate Interests to do so and we have completed the required formalities under relevant data protection legislation.

3.4 In all cases, the purpose of our contacting you will be made clear. You will be provided with information on how to contact us if you would like us to stop processing your data.

4. How We Use Personal Data

4.1 We may use your personal information to:

4.1.1 Administrate any account you have with us.

4.1.2 Perform contractual obligations.

4.1.3 Respond to queries and requests.

4.1.4 Communicate with you.

4.1.5 Make improvements to our website.

4.1.6 Provide you with requested products and services.

4.1.7 Provide you with information about our products or services.

4.1.8 Improve the service we provide.

4.2 We also reserve the right to disclose your personal information where we are required by law, such as to assist in any disputes, claims, or investigations relating to your account or contracts with us and to detect and prevent fraudulent transactions.

4.3 E-mails and other correspondence with us may be recorded or monitored.

5. How Data is Stored

5.1 We use stringent measures to ensure that your personal information is kept private and secure.

5.2 Personal data is held in secure electronic devices, separate back-up devices, and servers.

5.3 Personal data may also be held in encrypted third-party cloud servers.

5.4 Further encrypted back-ups of data may be held in offsite locations which are subject to physical security measures.

5.5 We will not sell, rent, or otherwise disclose your personal information to third parties, other than those listed below, unless we are required to do so by law.

6. Third Party Services

6.1 We may share personal information with certain third parties who provide services on our behalf.

6.2 Such third parties only have access to the data required to perform those services.

6.3 All third parties are bound by contractual arrangements to keep your personal information secure and may only use it as permitted in accordance with our Privacy Policies.

6.4 We will only share the data necessary for the fulfilment of your contract with us, otherwise we will obtain specific consent from you before sharing personal data.

6.5 Categories of third parties include:

6.5.1 Our logistics and external service support partners.

6.5.2 Our business partners and advisors.

6.5.3 Marketing agencies appointed to provide services to us.

6.5.4 Website and IT service providers.

6.5.5 Accountants, auditors, legal advisors, payment processors, IT support.

6.5.6 Advertising services, analytics services, computer application and content providers.

7. Data Retention

7.1 We store data for only as long as necessary for the purposes set out in this Privacy Notice or our Company Compliance Policy.

7.2 Where you have purchased a product or service from us, we retain relevant personal details to enable us to provide after-sales services and to administer the contract.

8. Your Rights

8.1 Under the UK General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have several rights with regard to your personal data.

8.2 You have the right to request access to, rectification, and erasure of your personal data, the right to restrict or object to data processing, as well as the right to data portability.

8.3 Where data is provided to us for the purpose of a contract or by consent, you may request your data in a structured, machine-readable format (Data portability).

8.4 We will respond promptly to valid data portability requests to the data subject or their nominated data controller wherever possible.

8.5 We will retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8.6 We do not use automated decision-making software, nor carry out automated profiling.

8.7 To exercise any of your rights, contact our Data Manager using the details above.

9. Lawful Data Processing

9.1 We hold and process your data by lawfully allowed means, including:

9.1.1 Consent given by yourself when you contact us via our website or when we discuss products or advice with you.

9.1.2 Contractual necessity when you purchase products or services from us.

9.1.3 Legal obligation, such as when data processing is necessary to comply with the law.

9.1.4 Vital interests, such as when the processing is necessary in emergency situations or to protect someone's safety.

9.1.5 Public task, such as when processing is necessary to perform a task in the public interest or for an official function with a clear legal basis.

9.1.6 Our legitimate interests or the legitimate interests of a third party, except where an individual’s rights override those legitimate interests.

10. Children's Data

10.1 Our website is not directed at children, and we do not knowingly collect information from minors without their parent or guardian's consent.

11.Third Party Websites

11.1 Our site may contain links to third party sites.

11.2 We cannot accept any responsibility or liability for the policies of third-party websites. It is the user’s responsibility to review the privacy policies of these sites before providing personal data to them.

12. Data Access Requests

12.1 Should you wish to access the personal data we hold about you, please contact our Data Manager via the details above.

12.2 There is no charge for data access requests. Once your identity is validated, we will respond to all valid requests within one month.

12.3 You may request the correction or deletion of any incorrect or incomplete personal data we hold about you.

12.4 You may request to have your personal data removed entirely from our systems. Once we have verified your identity and that the data is not required for any other lawful purpose, it will be removed from our systems.

12.5 Your data can be provided to you electronically in a commonly used format, such as via email.

12.6 If you are unhappy with our response or handling of your data, you may lodge a complaint to the Information Commissioners Office on 0303 123 1113 or through their website (www.ico.org.uk).

13. Business Transfer or Sale

13.1 In the event that our business, or part of it, is bought or merged with another business, the disclosure of your personal data to the new owner may be necessary to continue providing services to you.

13.2 It may be necessary to disclose your data during business sale negotiations, but only where it is necessary to evaluate the business purchase transaction. In this case, your data would be kept securely and destroyed by the third party if the sale or merger did not go ahead.

14. Changes to Privacy Policy

14.1 There may be changes to our privacy policy to reflect changes in data legislation.

14.2 We reserve the right to make updates to our privacy policy without notice. Any updates will be posted to this page. It is our users' responsibility to revisit this page to review this policy.